Refund policy

**Refund Policy**

At Melts by Megan, we strive to ensure customer satisfaction with every purchase. However, we would like to clarify our refund policy regarding items broken during transit and change of mind returns.

**1. Items Broken During Transit**

We take great care in packaging and shipping our products to ensure they arrive in excellent condition. However, we cannot offer refunds for items that are broken or damaged during transit. If you receive an item that has been damaged in transit, we recommend contacting the shipping carrier directly to file a claim.

**2. Change of Mind Returns**

We understand that sometimes customers may change their minds after making a purchase. Unfortunately, we do not offer refunds for items returned due to a change of mind. We encourage our customers to carefully consider their purchases before finalizing their orders.

**Exceptions**

This refund policy does not affect your consumer rights. If an item is found to be defective or not as described, please contact us in 3 days of receiving your order, and we will be happy to assist you.

For any questions or concerns regarding this policy, please contact us! 

Thank you for your understanding.

Melts by Megan